Payment Posting Specialist Job – Oklahoma City, OK

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Xpress Wellness Urgent Care is on a mission to change the way healthcare is delivered in the Urgent Care setting. As a growth oriented organization, Xpress Wellness Urgent Care is dedicated to creating one of the most rewarding and positive work environments for its entire team. We are seeking employees who have a strong work ethic, drawn to create a positive impact in the healthcare industry, and have ambition to grow with an organization that is transforming Oklahoma and beyond. Our employment opportunities include competitive compensation, bonus potential, career ladder opportunities, and exceptional benefits and retirement. Every role has an opportunity to shine, and we are seeking candidates for our roles that exemplify hard work, efficiency, optimal communication, responsibility, and dedication. Whether you are seeking an entry-level role or a leadership role, we want to invest in your growth and ensure we are producing results at the highest level for both our community and your professional growth.

Xpress Wellness Urgent Care is currently seeking an experienced payment posting specialist. The Payment Posting Specialist is responsible for the timely and accurate posting of payments, denials and adjustments. Accurate and detailed posting of EOB payment from the insurance companies and patient check or credit card payments to the patient account. Verify checks against totals on summary transmittals.

Key Tasks and Responsibilities:
  • Accurately identify patient, account number and type of payment/procedure for account application.
  • Effectively communicate with inquiring parties (patients, insurance companies or other A/R teams) regarding patient account.
  • Accurately apply payments, process refunds or re-submit accounts as needed.
  • Identify and communicate insurance company codes to Follow-up team on payment or denials.
  • Correspond with remote locations to verify payments are send and received, including patient names, account numbers and types of payments.
  • Efficiently process incoming paperwork utilizing department resources as needed.
  • Maintain knowledge of department policies and insurance protocols.
  • Ability to stay focused and perform job duties efficiently and accurately.
  • Responsible for maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost.
  • Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by co-workers, management and clients.
  • Participate in meetings, conference calls and training sessions, including Management Meetings, Team Meetings, as well as any meetings while working telecommute during assigned daily work schedule.
  • May process incoming and outgoing mail.
  • May receive incoming telephone calls and resolve issues communicated.
  • Interfaces with patients, physicians, and others regarding professional billing operations.
  • Assists in reviewing and balancing transaction reports for administration.
  • Reconciles daily receivables reports.
  • Performs various duties as needed in order to successfully fulfill the function of the position.
  • Ability to interpret and apply policies and procedures.

Skills & Experience:
  • 2-4 years of experience working with insurance follow-up
  • Competency and confidence in medical collections and payment processing
  • Expertise in evaluating  EOBs (Explanation of Benefits) along with verification of benefits, insurance authorizations, and accompanying documents
  • Strong competency and confidence in working in a complex electronic medical record and billing software system
  • Experience in working with commercial insurance payers, government payers, worker’s compensation, etc.
  • Strong medical billing knowledge
  • Analytical skills
  • Organizational skills
  • Strong communication skills (verbal / written / non-verbal)
  • Independent worker and takes responsibility for functions being achieved ahead of deadlines
  • Able to create task management and prioritization of functions to work efficiently while maintaining goal achievement
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