Payment Posting Specialist Job – Oklahoma City, OK

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Xpress Wellness Urgent Care is on a mission to change the way healthcare is delivered in the Urgent Care setting. As a growth oriented organization, Xpress Wellness Urgent Care is dedicated to creating one of the most rewarding and positive work environments for its entire team. We are seeking employees who have a strong work ethic, drawn to create a positive impact in the healthcare industry, and have ambition to grow with an organization that is transforming Oklahoma and beyond. Our employment opportunities include competitive compensation, bonus potential, career ladder opportunities, and exceptional benefits and retirement. Every role has an opportunity to shine, and we are seeking candidates for our roles that exemplify hard work, efficiency, optimal communication, responsibility, and dedication. Whether you are seeking an entry-level role or a leadership role, we want to invest in your growth and ensure we are producing results at the highest level for both our community and your professional growth.

Xpress Wellness Urgent Care is currently seeking an experienced payment posting specialist. The Payment Posting Specialist is responsible for the timely and accurate posting of payments, denials and adjustments. Accurate and detailed posting of EOB payment from the insurance companies and patient check or credit card payments to the patient account. Verify checks against totals on summary transmittals.

Key Tasks and Responsibilities:

  • Accurately identify patient, account number and type of payment/procedure for account application.
  • Effectively communicate with inquiring parties (patients, insurance companies or other A/R teams) regarding patient account.
  • Accurately apply payments, process refunds or re-submit accounts as needed.
  • Identify and communicate insurance company codes to Follow-up team on payment or denials.
  • Correspond with remote locations to verify payments are send and received, including patient names, account numbers and types of payments.
  • Efficiently process incoming paperwork utilizing department resources as needed.
  • Maintain knowledge of department policies and insurance protocols.
  • Ability to stay focused and perform job duties efficiently and accurately.
  • Responsible for maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost.
  • Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by co-workers, management and clients.
  • Participate in meetings, conference calls and training sessions, including Management Meetings, Team Meetings, as well as any meetings while working telecommute during assigned daily work schedule.
  • May process incoming and outgoing mail.
  • May receive incoming telephone calls and resolve issues communicated.
  • Interfaces with patients, physicians, and others regarding professional billing operations.
  • Assists in reviewing and balancing transaction reports for administration.
  • Reconciles daily receivables reports.
  • Performs various duties as needed in order to successfully fulfill the function of the position.
  • Ability to interpret and apply policies and procedures.
Skills & Experience:

  • 2-4 years of experience working with insurance follow-up
  • Competency and confidence in medical collections and payment processing
  • Expertise in evaluating  EOBs (Explanation of Benefits) along with verification of benefits, insurance authorizations, and accompanying documents
  • Strong competency and confidence in working in a complex electronic medical record and billing software system
  • Experience in working with commercial insurance payers, government payers, worker’s compensation, etc.
  • Strong medical billing knowledge
  • Analytical skills
  • Organizational skills
  • Strong communication skills (verbal / written / non-verbal)
  • Independent worker and takes responsibility for functions being achieved ahead of deadlines
  • Able to create task management and prioritization of functions to work efficiently while maintaining goal achievement

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Patient Account Representative Job – Oklahoma City, OK

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Xpress Wellness offers a great working environment with state-of-the art urgent care facilities, attractive work schedules, competitive wages and incentives, comprehensive insurance benefits including medical, dental, life, vision and disability. Xpress Wellness offers a 401k retirement plan with generous company match. Helping people get better is our business so taking care of our people is critical to our success.

Overall Responsibility:
The Patient Account Representative is responsible for collections and follow-up with insurance companies to obtain prompt/accurate payment on accounts. The Patient Account Representative will assist and manage all aspects of patient processing and accounts receivable functions of the organization including billing, charge entry, collections, registration, eligibility, follow-up, payment posting, patient collections and credit balance resolution.

Key Tasks and Responsibilities:

  • Interviewing patients to collect basic demographic information and financial/insurance data.
  • Verify and obtain insurance coverage and benefits via insurance company website, insurance eligibility programs or by telephone for all patients registered for services for all payer types.
  • Preparation, submission and management of claims to all insurance carriers.
  • Maintain knowledge of current billing requirements for all insurance carriers.
  • Track and monitor financial activities of all patients with co-pays, deductibles, financials or liabilities.
  • Re-verify Medicaid monthly and commercial insurances each January. Obtains information regarding insurance benefits to determine patient responsibility.
  • Resolve billing issues of outstanding claims providing information needed such as medical records or denials from other insurance plans and maintain current aging of accounts receivables.
  • Initiates contact with patients and/or third party carriers if there is a delay in responding to statements or claims.
  • Responsible for maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost.
  • Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by co-workers, management and clients.
  • Participate in meetings, conference calls and training sessions, including Management Meetings, Team Meetings, as well as any meetings while working telecommute during assigned daily work schedule.
  • May process incoming and outgoing mail.
  • May receive incoming telephone calls and resolve issues communicated.
  • Interfaces with patients, physicians, and others regarding professional billing operations.
  • Assists in reviewing and balancing transaction reports for administration.
  • Reconciles daily receivables reports.
  • Performs various duties as needed in order to successfully fulfill the function of the position.
  • Ability to interpret and apply policies and procedures.
Skills and Attributes:

  • Ability to use 10key by touch
  • Able to type 45 wpm
  • Basic Microsoft Excel and Word knowledge
  • Medical billing knowledge
  • Read EOB’s (Explanations of Benefits)
  • Analytical skills
  • Organizational skills

Education/Experience:

  • High School diploma and/or equivalent combination of education and experience
  • 12 months experience in Medical Billing, Medical Collections or Medical Billing Systems.
  • Experience with traditional insurance plans, HMO/PPO’s, Medicare, Medicaid, and Worker’s Comp.

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Coding Specialist Job – Oklahoma City, OK

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Xpress Wellness Urgent Care is on a mission to change the way healthcare is delivered in the Urgent Care setting. As a growth oriented organization, Xpress Wellness Urgent Care is dedicated to creating one of the most rewarding and positive work environments for its entire team. We are seeking employees who have a strong work ethic, drawn to create a positive impact in the healthcare industry, and have ambition to grow with an organization that is transforming Oklahoma and beyond. Our employment opportunities include competitive compensation, bonus potential, career ladder opportunities, and exceptional benefits and retirement. Every role has an opportunity to shine, and we are seeking candidates for our roles that exemplify hard work, efficiency, optimal communication, responsibility, and dedication. Whether you are seeking an entry-level role or a leadership role, we want to invest in your growth and ensure we are producing results at the highest level for both our community and your professional growth.

Overall Responsibility:
The Certified Coding Specialist is responsible for abstraction or accurate coding of procedures from the medical record to ensure optimal reimbursement while staying compliant with OIG, CMS, the local Medicare Administrative Contractor, all system policies and procedures and any state and other regulatory agencies. The Certified Coding Specialist must adhere to all CPT guidelines and ICD10 Coding Guidelines.

Key Tasks and Responsibilities:

  • Manages assigned charge review and coding-related claim edit work queues to ensure timely and accurate charge capture. Accurately deciphers charge error reasons and plans follow-up steps.
  • Reviews medical record documentation in the electronic health record and/or on paper. Identifies, enters and posts CPT and ICD-10 codes to the electronic health record. Ensures all coded services meet appropriate Medicare, National Correct Coding Initiative (NCCI) or payer-specific guidelines.
  • Consults with physicians/ providers as needed to clarify any documentation in the record that is inadequate or unclear for coding purposes. Provides education around documentation improvement for maximum patient care.
  • Assists physicians/providers with questions regarding coding and documentation guidelines. Provides ongoing feedback based on observations from coding physician/provider documentation. Identifies opportunities for education and communicates trends to leaders.
  • Reviews and resolves charge sessions that fail charge review edits, claim edits, and follow up denials. Works to improve billing based on findings/resolution of errors.
  • Work with departments to optimize reimbursement, ensure charge capture, reduce late charges and provide feedback to providers.
  • Providing guidance on billing/coding discrepancies, questions and issues to providers and customers.
  • Responsible for maintaining workload balance, ensuring maximum efficiency, eliminating rework, and reducing cost.
  • Review and respond timely to requests, including emails, telephone calls, issues, account research and resolution as needed by co-workers, management and clients.
  • Participate in meetings, conference calls and training sessions, including Management Meetings, Team Meetings, as well as any meetings while working telecommute during assigned daily work schedule.
  • May process incoming and outgoing mail
  • May receive incoming telephone calls and resolve issues communicated.
  • Ability to interpret and apply policies and procedures.
  • Performs various duties as needed in order to successfully fulfill the function of the position.
Skills and Attributes:

  • Knowledge of CMS rules and regulations (preferred)
  • Knowledge of CPT (including Evaluation and Management), ICD-10 diagnosis and procedural coding, and HCPCS coding. (preferred)
  • Interpersonal teamwork skills.
  • Basic Microsoft Excel and Word knowledge
  • Medical billing knowledge
  • Analytical skills
  • Organizational skills

Education/Experience:

  • High school diploma or equivalent
  • Minimum 1 year coding experience and cerification required.
  • Appropriate Coding Credential: CCS for Inpatient and CCS, CCS-P, CPC, or CPC-H for Outpatient. RHIA or RHIT certification (preferred)
  • Rural Health Clinic coding experience preferred

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Behavioral Health / Mental Health Provider, Social Worker, Therapist Job – Oklahoma City, OK

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Licensed Clinical Social Worker or Psychologist or Psychiatric Mental Health Nurse Practitioner – Full-Time or Part-Time. Remote telehealth and/or in-office and/or in nursing care facilities.
Xpress Wellness offers a great working environment with opportunities to work in several different settings depending on your preferences. Xpress Wellness started out as an urgent care but is rapidly growing and expanding into other wellness programs to provide a broader spectrum of care. Our behavioral health care services program is rapidly growing to include opportunities in outpatient counseling telehealth, nursing facilities, and in clinics across Oklahoma. We offer flexible work schedules, competitive wages and incentives, comprehensive insurance benefits including medical, dental, life, vision, and disability. Xpress Wellness offers a 401k retirement plan with generous company match.
Helping people get better is our business so taking care of our people is critical to our success.

We are seeking Licensed Clinical Social Workers,
Psychologists and Psychiatric Mental Health Nurse Practitioners to join our team in several locations across Oklahoma. We provide outpatient counseling/behavioral health services, medication assisted therapy, and nursing care facility behavioral health services. Remote work from your home is available. Multiple clinics across Oklahoma are also available to see in-person patients. Different client populations of all ages and a wide variety of presenting problems are available to match your preferences and skills. We have patients of all ages so if you prefer working with children, adolescents, young adults, adults, or older adults or all of the above, we have patients available to meet your preferences.

Work with our Xpress Wellness Urgent Care designated Rural Health Clinics providing brief appointments using a primary care behavioral health model. Our treatment team members have the flexibility to provide brief behavioral health services as well as general mental health counseling services with a wide range of presenting problems and populations. Patient Service Specialists help our providers with administrative tasks, such as patient registration, scheduling, billing, and other indirect patient care activities so providers can focus mostly on direct patient care.

Salary: We offer a competitive base salary for full-time employment plus employee benefits! Full-time team members enjoy a guaranteed base salary with incentive pay for meeting certain productivity goals. Plus receive reimbursement and paid time off for continuing education training. Competitive rate for part-time contractors to supplement income is also available. Salary is negotiable based on experience, competencies, and population served

Location: State of Oklahoma and/or State of Kansas. Work remotely from your home or personal office from anywhere and multiple locations across the State of Oklahoma and/or Kansas. 100% remote work from anywhere serving residents of Oklahoma and/or Kansas is possible or a combination of remote work and in-clinic services is available in many locations. We have several clinics in multiple locations to match you with one near where you live.

Benefits:

  • 100% work from home on a telehealth platform is possible. Multiple sites across the State of Oklahoma if you prefer to have a mix of in-person and telehealth services. We can match you with a clinic closest to where you live. Minimal to no travel required for outpatient mental/behavioral health positions. *Travel may be required for nursing care behavioral health positions.
  • Full-time salary and employee benefits available. Enjoy a base salary for guaranteed income with incentive pay. Part-time employees receive a very competitive hourly rate. Includes employee benefits such as competitive wages with incentives, paid time off, comprehensive insurance benefits, and retirement plan with generous company match.
  • Training expense reimbursement and paid time off for CEs.
  • Flexible schedule: Set your own work schedule availability. Be a full-time salaried employee or supplement your current income on a part-time hourly basis.
  • Minimal paperwork. Working through a Rural Health Clinic, prior authorizations are not required. Using a Primary Care Behavioral Health Model, documentation is minimal.
  • Electronic Medical Record with automated appointment reminders, integrated telehealth platform, patient education, electronic patient registration and simple documentation flow to reduce paperwork burden. 
  • Minimal administrative overhead- A Patient Service Specialist will help with patient communications outside of regular appointments, handling referrals, insurance credentialing, scheduling appointments, and other administrative overhead to help you maximize your efficiency and effectiveness. Therapists are not required to complete registration paperwork, insurance verifications, discuss billing/collect payments, and other administrative responsibilities that take away from the therapeutic focus of sessions.
  • Using a primary care behavioral health model, most appointments are brief (25 – 40 minutes), problem specific, and solution focused.
  • Generalist Practice and Flexibility, typically one session per week, per patient. We encourage a generalist practice approach with the use of supportive care, motivational interviewing, brief solution-focused therapy, behavioral activation techniques and cognitive behavioral therapy, along with other modalities appropriate to the patient’s situation. The ideal therapist for this position will work with a wide range of patient populations, age-ranges, and presenting problems.
  • Psychotropic medication management is available to assist in the therapeutic process when appropriate. Medical consultation is available.
  • Supportive administrative and leadership team is available for questions, training, consultation, and coordination.

Qualifications: Due to federal Rural Health Clinic regulations, Behavioral Health Providers must have an active unrestricted license as a Licensed Clinical Social Worker or Psychologist or Psychiatric Mental Health Nurse Practitioner in the state where patients are receiving services, currently Oklahoma and/or Kansas. Social Workers still under supervision for the LCSW are not eligible for this position.
 
Who Should Apply?

  • Licensed Clinical Social Workers, Psychologists, and Psychiatric Mental Health Nurse Practitioners. We are looking for the very best providers to deliver high quality services.
  • Therapists licensed in Oklahoma or Kansas who are looking for a position to work from anywhere. All you need is a phone and a good internet connection. We will provide you with a computer for telehealth and electronic medical record documentation.
  • Therapists looking for an employee-based job with a consistent salary and benefits but still have the flexibility in your schedule and the ability to either work exclusively from home via telehealth or a combination of remote telehealth and in-clinic services.
  • Therapists experienced in providing services within the primary care behavioral health model or those looking for a fresh approach to mental health counseling with shorter visits and greater focus on behavior, thinking, and physical changes.
  • Therapists who want to be a part of a growing company that is working to provide a wide spectrum of care to address whole-person wellness.
Key Tasks and Responsibilities:

  • Provides direct mental health services in a mostly telehealth platform through multiple Rural Health Clinic locations. Office and alternate site locations depending on provider location and provider preferences.
  • Completes functional assessments to identify presenting problem/s, factors contributing to and factors that may alleviate or resolve presenting problem/s.
  • Plans and implements treatment goals with interventions in collaboration with the patient, family/caregivers, and healthcare providers, and follows up as appropriate.
  • Provides evaluation and diagnosis, targeted interventions, instruction, observation, and follow up to patients and family/caregivers to assist in improving behavioral, emotional, thinking, learning, and social relationship functioning.
  • Maintains encounter notes for each patient contact and other clinical documentation relevant to patient care.
  • Provides information and referral services for organization, patients, and families/caregivers regarding patient needs.
  • Collaborates with referral sources, other providers, and team members in providing person-centered and whole-person collaborative care.
  • PMH Nurse Practitioners will also provide psychotropic medication evaluations and management.
Skills and Attributes:

  • Interpersonal, communication, and problem-solving skills.
  • Ability to maintain confidentiality and professionalism.
  • Demonstrated competency in provision of functional assessments, brief solution-focused therapy, diagnosing mental conditions, motivational interviewing and other relevant skill sets related to mental health care.
  • Capable of working independently and collaborate with others.
  • Basic computer and telecommunication technology skills.

Education/Experience:

  • Master of Social Work degree from an accredited social work program. Or psychology degree that meets the qualifications to be a licensed psychologist. Or an advanced practice nurse who has completed a graduate program in a psychiatric mental health specialty.
  • Active and unrestricted license in clinical social work or a licensed psychologist or a licensed psychiatric mental health nurse practitioner in the state where patients are located (Oklahoma and/or Kansas).  
  • Basic Life Support (training provided).

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Front Desk Medical Receptionist- Full Time Job – Oklahoma City, OK

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Xpress Wellness offers a great working environment with state-of-the art urgent care facilities, flexible work schedules, competitive wages and incentives, comprehensive insurance benefits for full time employees including medical, dental, life, vision and disability. Xpress Wellness offers a 401k retirement plan with generous company match.

“Helping people get better is our business so taking care of our people is critical to our success.”

Why You’ll Love This Job

Are you an experienced Medical Receptionist who would love spending your days in a positive, rewarding environment at a fun, state-of-the-art facility that offers excellent benefits and competitive pay? If so, Xpress Wellness Urgent Care’s Front Desk Medical Receptionist position is perfect for you!

In this outstanding Front Desk Medical Receptionist role, you will join a fun and welcoming team of professionals, happy to support you along your career path. Add to your knowledge base as you learn new and useful skills from first-hand, on-the-job experiences. In addition, you will be the recipient of a good work/life balance and exceptional benefits.

Employment type:
Full-time

At Xpress Wellness Urgent Care, employee safety is a top priority. In addition to our standard workplace safety protocols, we are:

  • Providing staff with PPE 
  • Requiring the use of masks at all clinics 
  • Limiting waiting room access 
  • Continuously sanitizing our clinics

Applicants should be open to working 12-hour shifts and weekends as we have extended hours to better serve our patients.
Grab this chance to join a group of highly trained providers and staff who work together to provide excellent care in a fast-paced, exciting atmosphere. Apply for Xpress Wellness Urgent Care’s Full-time Front Desk Medical Receptionist opening today!

Front Desk Medical Receptionist job responsibilities include:

  • Greet patients and visitors with warmth, compassion, and demonstrated commitment to exceptional service
  • Communicate with referring physicians, patients and others by telephone to provide information, answer questions, schedule appointments and call-backs, etc.
  • Complete patient admission process accurately and efficiently including collecting co-pays and obtaining registration information
  • Verify and update patient insurance information
  • Record and update financial information; record and collect patient charges; file, collect and expedite third party claims
  • Maintain business office inventory and equipment by checking stock to determine inventory levels, order supplies and schedule equipment service and repairs
  • Protect patients’ rights by maintaining confidentiality of personal and financial information
Front Desk Medical Receptionist required skills & qualifications include:

  • High school diploma or GED required
  • Associate’s degree preferred
  • 1-3 years in a clinical setting preferred
  • BLS certification preferred
  • Familiarity with or ability to understand insurance summary data
  • Ability to multitask and stay organized
  • Strong typing skills and proficient in Microsoft Office and Electronic Medical Records
  • Basic knowledge of anatomy and medical terminology

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Medical Records Clerk Job – Oklahoma City, OK

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Xpress Wellness offers a great working environment with state-of-the art urgent care facilities, attractive work schedules, competitive wages and incentives, comprehensive insurance benefits including medical, dental, life, vision and disability. Xpress Wellness offers a 401k retirement plan with generous company match. Helping people get better is our business so taking care of our people is critical to our success.

Overall Responsibility:
The Medical Records Clerk is responsible will perform basic administrative functions such as, preparing patient charts and gathering information and documents from patients and ensuring that the medical records are organized, accurate and complete. 

Key Tasks and Responsibilities:

  • Preparing patient charts and gathering information and documents from patients.
  • Ensure that the medical records are organized, accurate and complete.
  • Creating digital copies of paperwork and storing the records electronically.
  • Filing the paperwork and reports of inpatients quickly and accurately.
  • Safeguarding patient records and ensuring that everyone complies with the HIPAA standards.
  • Work with departments and leadership on medical records request.
  • Transferring data into the facility’s main system database.
  • Processing the records for admitting and discharging patients and preparing invoices.
  • Performs various duties as needed in order to successfully fulfill the function of the position. This is a safety sensitive position.
Skills and Attributes:

  • Good planning and organizational skills.
  • Well-developed interpersonal and communication skills. 
  • Professional appearance and manner. 
  • Proficient utilizing Internet, Email, and Microsoft Office (excel and accounting software programs)
  • Possesses analytical skills and problem solving. 
  • Ability to lift approximately 15-20 lbs. 

Education/Experience:

  • High school diploma or equivalent. 
  • Minimum 1 year experience. 

License/Certifications:

  • N/A

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Psychiatric Nurse Practitioner Job – Oklahoma City, OK

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Xpress Wellness offers a great working environment with state-of-the art urgent care facilities, attractive work schedules, competitive wages and incentives, comprehensive insurance benefits including medical, dental, life, vision and disability. Xpress Wellness offers a 401k retirement plan with generous company match. Helping people get better is our business so taking care of our people is critical to our success.

Overall Responsibility:
NP or PA will provide primary and episodic care to patients following accepted standards and protocols.

  • New graduates are welcome to apply
  • Work-life balance with a Flexible schedule
  • Competitive wages
  • Productivity bonuses
  • CME time + stipend available
  • Generous PTO
  • Health
  • Dental
  • Vision
  • Retirement package with employer match
  • Short-term disability + long-term disability options
  • Life insurance
  • Malpractice coverage provided
Skills and Attributes:

  • Understanding of medical coding and billing.
  • Knowledge of state and federal regulations including OSHA, HIPAA, blood borne pathogens and others.
  • Competent with common PC applications including Internet, Email and Microsoft Office.
  • Ability to supervise, train and evaluate new and current provider staff.

Education/Experience:

  • Licensed in OK as an APRN with a Psychiatric Mental Health Nurse Practitioner Certification.
  • Board certification NP credentials.
  • State and federal licensure requirements including DEA.
  • BLS certification

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